Privacy Policy and Terms & Conditions

SMART’s privacy policy reflects our duties under the Data Protection Act to use information fairly, keep it secure, make sure it is accurate, and keep it up to date.

By entering and using this website you are deemed to accept the provisions in this policy.

This policy applies to all the pages hosted on this site. It does not apply to pages hosted by SMART’s affiliates, linked organizations, partners, or to other organizations to which we may provide a link and whose privacy policies may differ.

Please read the following to understand how your personal information will be treated. The policy may change from time to time so please check back periodically.

This policy will answer the following questions:

1. What information does SMART collect?

2. How is your information used?

3. Does SMART share your information?

4. How secure is the information you give us?

5. How can you access, correct or delete your data?

6. How do you opt out of receiving messages from SMART?

7. How does SMART protect children’s privacy?

8. How can you find out more about your rights under the Data Protection Act?

Our security measures and this policy are reviewed on a regular basis. If you have any questions relating to this policy, please address them to:

Data Controller

SMART projects

10 Gertrude street


SW10 oJN

If you are not satisfied with our response to your concern: you may wish to contact the Information Commissioner’s Office.

1. What information do we collect?

We collect personal information (including demographic and personal profile data) as volunteered by you in registration forms, subscriptions, campaigns and e-actions. However, you can access our web site without disclosing any of your personal data. SMART also collects the following (non-identifying) information:

* the internet domain and IP addresses from which you access the website

* the type of browser (for example Internet Explorer or Firefox)

* the operating system you use (for example, Windows, Macintosh)

* the date and time of your visit

* the pages you access

SMART projects also collects personal information SMART may place internet “cookies” on your hard drive. These cookies may save data about you such as your name and the pages of the website that you viewed. You may decline, disable or delete the internet cookies while visiting the website by activating the relevant browser setting. However, doing so may affect the website functionality.

2. How is your information used?

SMART uses the information to help us understand more about how supporters use our site and to make improvements. We also use the information for marketing purposes such as sending you our e-newsletter. If you have subscribed to the SMART e-newsletter you will receive it by email on a monthly basis.

3. Does SMARTshare your information?

The information you provide will not be sold or rented nor will it be shared with third parties unless we have your permission, are required to disclose the information by law, or in the following circumstances:

* The disclosure of your personal information discussed above may involve the transfer of that information outside of the UK and European Union. Countries outside of the European Union, such as the United States, may not have data privacy laws as strong as those in force in the European Union.

4. How secure is the information you give us?

SMART uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. We make every effort to protect the loss, misuse, and alteration of the information under our control. However, no data transmission over the Internet can be guaranteed to be 100 percent secure.

5. How can you access, correct or delete your data?

Website User Accounts

You can access, correct or delete your personal data by logging in to your user account and making the necessary changes. You should promptly update your personal information if it changes or is inaccurate.


You can delete your personal data by unsubscribing from the e-newsletter. To change your email address, first unsubscribe and then re-subscribe with your new data.

6. How do you opt out of receiving messages from SMART?

We will only send you emails if you have given us permission to contact you about SMART’s work. We do not send out random, untargeted emails (spam). Any emails we send you will enable you to opt-out of receiving further emails from us. We will clearly state whether we received your details from an organization who recommended you to us.

7. How does SMART protect children’s privacy?

The safety of children is very important to us. No information should be submitted to or posted at SMART by children without prior parental consent. All applicable laws are followed with respect to data collection from children. No sharing of data collected from children with any third parties is permitted at any time under any circumstances.

8. How can you find out more about your rights under the Data Protection Act?

The collection and use of personal information on this site is in accordance with the Data Protection Act of 1998 (UK), and the guidelines of the Direct Marketing Association (UK). The DPA applies to all data held within the European Economic Area (EEA). More information can be found at the Information Commissioner’s Office.

This Privacy Policy was last updated on 10 December 2010.